Widbd's Privacy Policy — Your Data, Our Responsibility

We collect various types of information when you register and use services on widbd. This Privacy Policy clearly explains what data is collected and for what purpose.

Personal Identity Information:

• Full Name, Date of Birth & Gender
• Email address and mobile number
• Home Address & Postal Code
• National ID or Passport Number (for KYC verification)

Financial information:

• Payment Method Details (bKash, Nagad, Rocket number)
• Bank Account Details (where applicable)
• Transaction History & Amount

Technical Information:

• IP address and browser information
• Device Type & Operating System
• Time Spent on Site & List of Pages Visited
• Cookies and local storage data

Under widbd's Privacy Policy, we collect information only for specific and legitimate purposes. The main reasons are outlined below:

• Account creation and management: To complete the registration process and keep your profile active.
• Identity Verification (KYC): To comply with international regulations on fraud prevention and anti-money laundering.
• Financial transactions: To securely process deposits and withdrawals.
• Customer Support: To resolve your issues quickly and provide support.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Service Improvement: To analyze user experience and continuously improve the platform.
• Legal obligations: To meet the requirements of licensing authorities and law enforcement agencies.

Information collected on widbd is used only for its designated purpose. We never misuse your personal data or use it beyond what has been authorized.

We analyze your gaming history to send responsible gaming alerts. This is done solely for your protection, not for any commercial purpose.

Widbd uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: To keep your login session active and ensure site security. Without these, the site will not function properly.
• Functional cookies: To remember your language preferences, game settings, and personal preferences.
• Analytical Cookies: Google Analytics and similar tools are used to understand which parts of the site see the most traffic.
• Marketing Cookies: To show you relevant offers and promotions. You can opt out of these at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

Widbd shares information with third parties only in limited circumstances and strictly for legitimate purposes. We never sell your personal data.

Parties Your Information May Be Shared With:

• Payment Processors: Approved payment gateways including bKash, Nagad, and Rocket — for processing transactions.
• Identity Verification Services: Authorized third-party agencies for completing the KYC process.
• IT service providers: Server hosting and cloud storage providers — all bound by confidentiality agreements.
• Law enforcement agencies: To the relevant authorities upon a court order or valid legal request.
• Licensing Authority: To regulatory authorities as required to maintain widbd's license.

All third-party providers are required to comply with widbd's privacy standards and may not use the data they receive for any other purpose.

Under widbd's Privacy Policy, you have the following rights, which you may exercise at any time:

• Right to Access Your Information: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of certain information (unless a legal obligation requires its retention).
• Right to Restrict Processing: The right to request a restriction on the processing of your information under certain circumstances.
• Data Portability: The right to receive your data in a structured, portable format.
• Right to object: The right to object to the use of your information for specific purposes.
• Marketing Opt-Out: The right to opt out of promotional communications.

To exercise these rights, please contact the widbd support team. We typically respond within 30 days.

For any questions, complaints, or requests regarding the Privacy Policy, please contact widbd's Data Protection Officer.

• Email: [email protected]
• Response Time: Usually Within 2–5 Business Days
• Privacy Complaints: [email protected]

Once your complaint is submitted, we will send you a reference number. All complaints are handled with strict confidentiality.

If you believe we have not handled your information properly, you also have the right to lodge a complaint with the relevant regulatory authority.